West Bengal Sanjog Portal Guide: How Paperless E‑Challans Work in Kolkata?

If you're driving through Kolkata in 2025, chances are you won’t see the traffic police stopping you for minor violations at every corner. Instead, the city’s traffic enforcement has undergone a digital transformation to become more efficient and omnipresent. Thanks to the West Bengal Sanjog Portal, getting or checking a Kolkata e-challan 2025 is now a fully paperless, tech-enabled process. 

But how does it actually work? Whether you’ve received a challan or just want to stay ahead of fines, read ahead as we take you through the Kolkata e-challan 2025 system and how it works.

What Is the Sanjog Portal?

The Sanjog Portal (sanjog.wb.gov.in) is a digital platform created by the Government of West Bengal. It is used to issue, store, and collect traffic challans online. Most challans issued by the Kolkata Police, West Bengal Police, and the Transport Department are now recorded and managed via the Sanjog Portal.

The Sanjog portal has replaced the older method where challans were handwritten or printed on paper and given directly by the traffic police. Today, whether a traffic fine is given by the Kolkata Police, West Bengal Police, or the Transport Department, it is issued digitally through Sanjog. 

How Are E-Challans Issued in Kolkata?

There are two main ways a Kolkata e-challan 2025 can be issued:

1. Automatic challan using CCTV cameras

Across Kolkata, there are several CCTV and ANPR (Automatic Number Plate Recognition) cameras installed at key road junctions. These cameras automatically detect traffic rule violations, such as:

• Jumping a red light
• Overspeeding 
• Driving without a helmet or seatbelt
• Using a mobile phone while driving

When a violation is caught on camera, the vehicle number is recorded. This data is sent to the Sanjog Portal. A Kolkata e-challan 2025 is automatically created and assigned a Unique Identification Number (UIN). The vehicle owner receives an SMS instantly.

2. Manual challan by traffic officers

If a traffic officer stops you on the road for breaking a rule, they will not give you a paper challan. Instead, they will use a handheld device linked to the Sanjog system. The officer will enter your vehicle details, offence, and fine amount on the device. You will receive an SMS with all the challan information and payment link.

Easy Ways to Check E-Challans on the Sanjog Portal

If you drive a vehicle in Kolkata, you can check if you have any challans on your vehicle in just a few steps:

1. Visit sanjog.wb.gov.in.
2. Type in your vehicle number or challan UIN. 
3. All pending and paid challans linked to your vehicle will appear. 
4. You can choose which challans to pay and proceed to payment.

You can also contact the traffic control room, the transport department in your city, or, even better, use the CARS24 portal to check West Bengal traffic challan status.

Steps to Pay E-Challans Online

Once you see a Kolkata e-challan 2025 on the Sanjog Portal, paying it is very simple. You can use any of these options:

1. Sanjog Portal Direct Payment

• Click on the challan you want to pay. 
• The portal will take you to the GRIPS payment gateway. 
• You can pay by UPI, debit card, credit card, or internet banking. 
• After successful payment, a digital receipt is generated. 
• You can download the receipt for your records.
   

2. Pay Through Parivahan Portal

• Visit echallan.parivahan.gov.in. 
• Enter your vehicle number or challan UIN. 
• View challans and pay using national payment options. 
• Payment is synced automatically with Sanjog.
   

3. Pay Using Third-Party Apps

Some third-party platforms, UPI and payment apps allow challan payments through their traffic fine sections. These apps are connected to the national Parivahan system.

What Happens If You Don’t Pay the E‑Challan?

Every Kolkata e-challan 2025 has a payment window of 60 days. If you do not pay within this period, the following actions may be taken:

• Your challan will be sent to court, and a legal case may be registered.
• You may have to pay extra penalties or appear in court. 
• Your PUCC, vehicle fitness, or road tax cannot be renewed. 
• Your licence renewal or vehicle registration may get blocked. 
• Police or transport authorities may stop your vehicle for enforcement.

The Sanjog system is also connected to Vahan and Sarathi (national vehicle and licence databases). This means if you have unpaid challans, you may face problems while using these services.

The West Bengal government has given a six-month grace period, where services like PUCC or fitness certificates will not be blocked even if there is a pending challan. After this period, these services will be fully blocked unless all fines are cleared.

What If the Challan Is Wrong?

Sometimes, a challan may be wrongly issued, for example, if a camera misreads a number plate. If this happens:

• Visit echallan.parivahan.gov.in
• File a grievance by explaining the issue 
• Upload photos or documents as proof (like your vehicle parked at home) 
• Authorities will verify and may cancel the challan if it is false

Disputes are reviewed by the issuing authority, usually within a few weeks, and a decision is communicated via SMS or the portal.

Summary

The Sanjog Portal is a big step forward for traffic management in Kolkata and West Bengal. By making the entire process of issuing Kolkata e-challan 2025 digital with the Sanjog portal, it has made things easier, faster, and more transparent. In 2025, even checking and paying is digital with the help of mobile apps and now the whole process is simpler than ever and in multiple languages.

Now, if you break a traffic rule in Kolkata, you will not be handed a paper challan. You will receive an SMS within minutes. You can then visit sanjog.wb.gov.in and clear your dues online.

This system is not only helping the government manage roads better, but it is also helping citizens stay informed and avoid unnecessary hassle. So, the next time you drive, follow traffic rules and if you get fined, handle it smartly and quickly using the Sanjog Portal.