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CARS24 Financial Services
CARS24 Financial Services Private Limited ("CARS24 Financial Services") is a professionally managed Non-Banking Financial Company ("NBFC") registered with Reserve Bank of India. The Company is wholly-owned subsidiary of CARS24 Services Private Limited. The Company offers various vehicles lending products to the customers. We are making lending simpler, safer, faster and more accessible for the customers using latest technology as, machine learning (ML) and artificial intelligence (AI).
CARS24 Financial Services is obsessed towards offering innovative and new age financial products leveraging latest and proprietary technology.
Complete transparency and 100% seamless and faster lending and collections processes, and combining these with unique customer focused value added services is the core of CARS24 Financial Services.
Financial Products
Unnati
Give wings to your business to grow faster
- Bid and Buy a car today from the CARS24 platform and pay later
- Lowest interest rates
- 100% digitized process to give complete transparency
Pre Owned Car Loans
Buy your dream car with instant and easy loans
- Loan approval in 24 seconds
- Same day disbursal of loans
- Lowest possible interest rates
- Value added services to make your drives memorable
Board Members
Ruchit Agarwal
Director
Gajendra Jangid
Director
Saurabh
Director
Partner With US
'We're changing the way the lending business works - using technology to make loans simpler, faster and easier for consumers. To build this new world of consumer lending, we're looking at collaborating with innovative, dynamic, young partners who share our vision.
RBI Disclaimer
The Reserve Bank of India does not accept any responsibility or guarantee about the present position as to the financial soundness of the Company or the correctness of any of the statements or representations made or opinions expressed by the Company and for discharge of liability by the Company. Neither is there any provision in law to keep, nor does the Company keep any part of deposits with the Reserve Bank of India and by issuing the Certificate of Registration to the Company, the Reserve Bank neither accepts any responsibility nor guarantee for the payment of the deposit amount of any depositor.
CFSPL holds a composite corporate agency licence and has tie ups with various insurance companies for sourcing and servicing insurance policies. The insurance product is offered as a voluntary product. The participation by the customers of CFSPL in the buying of insurance products is purely on a voluntary basis. There is no linkage, either direct or indirect, between the provision of financial services offered by CFSPL to its customers and the selling of the insurance products.
Contact us
Contact details
Corporate Office
Cars24 Financial Services Private Limited
6th Floor, SAS Tower-C, Ch Baktawar Singh Road, Medicity Sector 38, Shivaji Nagar, Gurgaon – 122001, Haryana
0124 4009383
nbfc.regulatory@cars24.com
Registered Office
Cars24 Financial Services Private Limited
10th Floor, Tower B, Unitech Cyber Park, Sector- 39, Gurgaon –122001, Haryana
0124 4009383
nbfc.regulatory@cars24.com
Chief Compliance Officer
Ayushi Agarwal
6th Floor, SAS Tower-C, Ch. Baktawar Singh Road, Medicity Sector 38, Shivaji Nagar, Gurgaon – 122001, Haryana
0124 4009383 / 8448281713
nbfc.regulatory@cars24.com
Company Secretary
Jyoti Gautam
6th Floor, SAS Tower-C, Ch. Baktawar Singh Road, Medicity Sector 38, Shivaji Nagar, Gurgaon – 122001, Haryana
0124 4009383 / +91 8448281713
nbfc.regulatory@cars24.com
Registrar and Transfer Agent
Kfin Technologies Limited
Tower B, Plot No. 31 32, Karvy Selenium, Financial District Nanakramguda, Gachibowli, Hyderabad, Telangana, 500032
040 67162222
reachus@kfintech.com
Branch office address
- 1st & 2nd Floors, Plot G-2/ Block B-1 situated at Mohan Industrial Estate, New Delhi, Delhi - 110044
- Plot No. 18, Sector 32, Gurugram, Haryana - 122001, India
0124 4009383
nbfc.regulatory@cars24.com
Grievance Redressal
level 1:
Borrowers may contact our customer support via:
Email Id: care.loans@cars24.com
In case the complaint is not resolved within the given time or customer is not satisfied with the solution, the customer can approach the Grievance Redressal Officer.
level 2:
The borrower may register his/her query/complaint to the Company which shall be addressed to the Grievance Redressal in connection with any matter pertaining to business practices, outsourcing services, lending decisions, credit management, recovery and complaints relating to updation/ alteration of credit information. The details of the Grievance Redressal Officer are given as follows:
Name of the Grievance Redressal Officer: Mrs. Surbhi Mall
Address: 6th Floor, SAS Tower-C, Ch. Baktawar Singh Road, Medicity Sector 38, Shivaji Nagar, Gurgaon – 122001, Haryana
Tel: +91 124 4009383 / +91-7428279331
Email Id: nbfc.grievances@cars24.com
level 3:
If any Customer is not satisfied with the resolution provided by the Grievance Redressal Officer or in case the grievance is not redressed within a period of one month from the date of its first submission, then the customer can write to:
Officer-in-Charge
Reserve Bank of India,
Department of Supervision (NBFC)
Reserve Bank of India,
6, Sansad Marg, New Delhi – 110001
Email Id: dnbsnewdelhi@rbi.org.in
or
Reach out to RBI through CMS Portal